SHIPPING AND RETURNS
REFUND POLICY : ALL COURSE PAYMENTS ARE NON-REFUNDABLE
- All payments toward certification courses are non-refundable. 100% of the payment can be put toward a different course date with a $400 transfer fee. We offer a 100% satisfaction guarantee on hypnosis certification courses. If you are not 100% satisfied by lunch of the first day, return all your materials for a refund, minus a $700 non-refundable deposit. Must attend first day of class to be eligible for the refund.
- No refunds are offered on services or deposits for services. Services can be rescheduled within 20 business days without any charge or change fee.
- Domestic Orders: All Domestic orders will be shipped Fed Ex Ground or USPS. All International orders will be shipped USPS or Fed Ex. Some orders may include insurance costs. Alternate shipping methods available by request, additional charges may apply. Orders will be processed for shipping within 2 business days from receipt of order.
- International Orders : Note that additional costs for Custom's duty, VAT or GST may be incurred in your country. We are not responsible for this extra cost.
- Defective CDs/DVDs - Mechanically defective CD's & DVD's may be exchanged for the same title only within 30 days of purchase. Exchanges will be made only upon receipt by us of the defective merchandise. We cannot be responsible for return shipping cost.