SHIPPING AND RETURNS
RETURNS AND REFUNDS
- Refunds on classes, workshops, certification courses: . No refunds on any courses. Course transfer fee of $400 applies to any student who needs to change course dates after initial enrollment. Course payments can be applied to a different course. courses, Within 10 days of class cancellations or no-shows are not refunded.
- No refunds are offered on services or deposits for services. Services can be rescheduled within 10 business days without any charge or change fee.
- Domestic Orders: All Domestic orders will be shipped Fed Ex Ground or USPS. All International orders will be shipped USPS or Fed Ex. Some orders may include insurance costs. Alternate shipping methods available by request, additional charges may apply. Orders will be processed for shipping within 2 business days from receipt of order.
- International Orders : Note that additional costs for Custom's duty, VAT or GST may be incurred in your country. We are not responsible for this extra cost.
- Defective CDs/DVDs - Mechanically defective CD's & DVD's may be exchanged for the same title only within 30 days of purchase. Exchanges will be made only upon receipt by us of the defective merchandise. We cannot be responsible for return shipping cost.